Restoring provider cash flow through affordable, community bank issued patient loans

As a healthcare provider, you are all too often put in the difficult situation of balancing patient care with the need to recoup payment for your services. We know that patient payment is critical to maintaining a viable practice and continuing to be able to provide needed patient care. This predicament is fundamentally at odds with why you joined the profession in the first place. Epic River rights this imbalance by enabling you to secure compensation in full, up-front while establishing affordable patient payment plans via local banks and credit unions.

How it Works

Providers opt in to the Epic River patient payment program—there are no costs or associated fees for joining

Providers promote the Epic River patient payment solution to those in need of a fair and affordable payment option for their medical bills

Epic River connects interested patients with local banks and credit unions for financing

Patients are empowered to choose their monthly payment amount and loan duration

Epic River lenders compensate providers in-full, up-front for each patient enrolled in the Epic River payment program

Patients make monthly payments to the bank or credit union lender in the agreed upon amount

Patients successfully pay-off their medical debt because they set the terms

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We love the program. Since transitioning our internal accounts to the Epic River program, we have lowered our DAR by 8-10 days.
— Ann Wyatt, AR Specialist, Telluride Regional Medical Center
A patient called 5 minutes before lunch and I was able to get to the website, create the loan, and send the document to the patient to sign electronically. All without requiring the patient to return to the office.
— Kayla Paulson, Billing/Insurance Coordinator, Gonyon Cosmetic and Plastic Surgery
Phenomenal. This is one of the best revenue tools we have implemented. The Patient Account Staff considers Epic River one of the top improvements in the last 5 years.
— Bernie Hergott, Director of Patient Financial Services, Columbus Community Hospital
It has always been a challenge to maintain a healthy cash flow as a healthcare provider in a rural community. Epic River's Patient Lending program has become an essential tool in maintaining consistent revenue.
— Craig Stukey, Senior Accountant, Coffey Health

Provider Benefits