Subject Matter Expert – Patient Billing

//Subject Matter Expert – Patient Billing
Subject Matter Expert – Patient Billing 2018-05-10T21:10:24+00:00

Established in 2005, Epic River is a high-growth software company headquartered in Northern Colorado that provides solutions for the financial services and healthcare industries.  We infuse innovation, alternative approaches and highly efficient software to help banks and credit unions create a user experience superior to that of marketplace and peer-to-peer lenders. Our commitment to utilize the lowest cost of capital and remove all unnecessary overhead from the loan process enables us to help everyone make the best possible financial decision when borrowing money.

Epic River gives you the opportunity to work with a smart, high-energy team who has a passion for building stellar products while expanding their knowledge on the latest technologies. Our founders have world-class experience developing innovative financial and healthcare products from the ground up and bringing them to market. Our work environment is open, collaborative and flexible with very few meetings so you can focus on the fun stuff like design and development while learning new things everyday– and  occasionally busting your co-workers chops.

We’re a small company that’s seen a lot of success because we’re nimble and can adjust quickly to a changing market. And we have a lot of fun doing it.

You really need to check this out.

Here’s what we’re looking for from you as Epic River’s Subject Matter Expert:

We want you to put your signature on our products, processes and customers.  We need your talent and ability to adapt quickly and execute deliverables on time to drive future growth and scalability.

There are two main parts to this job:

Patient Billing Knowledge

You understand all facets of patient billing including payment plan administration, financial assistance policies, co-insurance, self-pay, and deductibles. You learn to use new software products quickly and you love increasing productivity through automation. You always find yourself suggesting changes to products or at least recognizing ways they could work better. You will stay on top of industry trends and market information, then use that knowledge to be the voice of the market for the team during development cycles. Essentially, you are the one who doesn’t write the code, but you make sure the product is great for the users.

Implementation

Your confidence and market knowledge enable you to manage and direct new customer onboarding and keep in touch with these customers. Your approachable nature make team members, customers and partners seek out conversations with you.


Since you have 2-5 years of experience throughout the patient billing process, you have an excellent understanding of that world; some nice to haves are:

  • Near perfect communication skills
  • Fastidious approach to grammar and writing
  • Meticulous scheduling and task management
  • Experience in software implementation
  • Experience with EMR/EHR, practice management, or other billing systems
  • Proficient in Microsoft Office Suite and/or Google Suite

One of your most compelling traits is your passion to join a team of ambitious innovators to create awesome products and help continue to drive company growth. You are self-driven with a need to constantly expand your knowledge.

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