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IDC’s Big Cloud Prediction is Great…Except for One Thing

By | August 2nd, 2016|News|

The International Data Corporation (IDC) Worldwide Quarterly Cloud IT Infrastructure Tracker  predicts that cloud spending is going to continue to eat into traditional on-premise IT spending at a clip of 4% a year for the next five years. But the thing is, I think it's going to cut in even bigger and faster for one reason no one [...]

What happened to having a conversation with your customers? 

By | July 8th, 2016|News|

The other night I received a phone call that pointed out an approach that companies commonly take when talking to their customers that I don't understand. My trial period of XM radio was about to expire, so I was contacted to renew my subscription. I answered the phone and was pleasantly surprised when it was a person, for a minute, [...]

Market your products, but first have a product worth marketing

By | June 21st, 2016|News|

Banking has never been synonymous with innovation and change.  Banks have long made their mark as being safe, trusted pillars of the community.  However, a recent market review by Onovative has found something interesting.  While customers still want their bank to be safe and trusted, it appears that the most successful banks are willing to [...]

The Intersection of Breakfast and Software

By | May 20th, 2016|News|

Full disclosure, breakfast meetings are my favorite.  Something about sitting down to comfort food in a day that has not yet been tarnished that causes me to go into breakfast meetings with an off-the-charts positivity.  All of this is to say, I was probably particularly receptive to new concepts when Jessica Toney, Product Manager here [...]

The Unimportance of Being Agile – Part 1 of 4

By | May 13th, 2016|News|

It has been 15 years since the Agile Manifesto was authored and most organizations that develop software now proclaim that they are "agile." The word "agile" is an adjective meaning able to move quickly and easily. What organization wouldn't want to be labeled as "agile" based on the definition? There are many agile methodologies to choose [...]

I Always Thought Infrastructure was Hardware

By | April 15th, 2016|News|

As the executive sponsor of our InfoSec team, I was sitting in on a webcast about the depth and breadth of cloud security.  The presentation included a tremendous amount of information and best practices about tightening the security around a hosted offering.  There was information about policies and employee habits to go along with all [...]

Yes, Your Board Needs a Tech Expert

By | April 1st, 2016|News|

According to an Accenture report, only six percent of the directors overseeing the world’s biggest banks have any technology experience.  As someone who spends the bulk of his day explaining technology to bankers, obviously my opinion is every bank should have at least some technology experience on a board of directors.  I'm intimately familiar with [...]

Epic River and MyLoans to Sponsor Adventure Race Team MONARX

By | March 29th, 2016|News|

Epic River, a leading provider of software, data, and process consulting for hospital and financial institutions, today announced that it has signed an agreement to become a co-title sponsor of Team MONARX, an expedition adventure racing team. “Adventure racing takes incredible teamwork, perseverance, thoughtful strategy and passion which are all characteristics exemplified by our team,” [...]

You hate changing your password and it doesn’t help

By | March 22nd, 2016|News|

In a beautifully irreverent tone, Brian Barrett from Wired magazine took on the long-standing and much maligned "password expiration" policies that have become a mainstay in most modern businesses.  You may know password expiration by its more familiar Active Directory message, "Your password will expire in 14 days.  Do you want to change it now?"  No. [...]

If you can stop being an expert for one hour…

By | March 11th, 2016|News|

...you can conduct an amazing and often eye-opening customer interview and site visit. This doesn't come as a surprise to most professional product managers, but in a recent conversation with a long-time partner of ours, I was surprised that they weren't doing it.  The more I thought about it, the more I realized every product manager [...]